Privacy Policy
Last updated: August 2026
Introduction
Villa Serena Jávea ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Data Controller
The data controller responsible for your personal data is:
Stuart
Villa Serena, Jávea, Costa Blanca, Spain
stuart@villaserenaretreats.com
What Data We Collect
We may collect the following information:
- Your name and email address (when you contact us or make a booking enquiry)
- Payment information (processed securely by Stripe — we never see or store your card details)
- Your language preference (stored locally on your device)
How We Use Your Data
- To respond to your enquiries and manage bookings
- To process payments securely via Stripe
- To send booking confirmations and payment receipts via email
- To improve your experience on our website
Cookies & Local Storage
This website uses browser local storage (similar to cookies) for the following purposes:
- Language preference — remembers your chosen language (English or Spanish)
- Cookie consent — records whether you have accepted or declined this notice
- Session data — temporary data used during the booking and payment process
We do not use any third-party analytics or tracking cookies.
Third-Party Services
We use the following third-party services to operate our website:
- Stripe — secure payment processing. Stripe Privacy Policy
- Resend — transactional emails. Resend Privacy Policy
Platform Security & Compliance
This website is built on the Lovable platform. For details on Lovable's security practices, compliance certifications, and infrastructure, visit the Lovable Trust Center.
Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access — request a copy of your personal data
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data
- Data portability — request your data in a machine-readable format
- Object — object to the processing of your data
To exercise any of these rights, please contact Stuart at stuart@villaserenaretreats.com.
Contact
If you have any questions about this privacy policy, please contact us: